TERMS & CONDITIONS FOR USE & SALE
OUR WEBSITE
Your use of this website and any service contained within constitutes acceptance of these Terms & Conditions.
CUSTOMER INFORMATION
You should always check that the contact information you provide is correct before requesting a customer account or proceeding to payment.
You are responsible for maintaining your own username and password, where required to access your customer account. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
As a customer you are responsible for your customer account and actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.
Our website is only intended for use by adults.
PRODUCT PRICING AND PASSING OF RISK
We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).
If the rate of value added tax (VAT) increases between the date of your order and the date of delivery we will add the necessary additional amount of value added tax to the price of the goods.
If the price of the goods increases for any other reason between the date of your order and the date of delivery of the goods we will notify you of this and give you the choice of accepting the price increase or cancelling the order.
The supplier may at any time revise prices to take into account increases in costs, including the increases or imposition of any tax or duty and variation in exchange rates.
YOUR ORDER
When you place an order you will automatically receive a confirmation email from us to confirm your order. Your order constitutes an offer made to us to purchase the goods specified in the order.
Any order shall be accepted entirely at our discretion and shall constitute a legally binding contract between us and you and such contract is hereafter referred to in these terms and conditions as “an order”.
We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.
SHIPPING AND CUSTOMS DUTY
All orders received by us are shipped subject to availability.
Unfortunately, manufacturers do sometimes discontinue lines with no advance warning. We have no control over this, but will let you know if we are no longer able to fulfil an order.
We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or fulfilment company (where possible) or a full refund.
Any recipient of the product is responsible for all customs duties or tariffs incurred in the country to which the products are shipped. Furthermore your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country. Please note we are unable to provide specific advice on customs duties or tariffs.
CANCELLATION RIGHTS, RETURNS AND REFUNDS
Due to the nature of the products we sell, we only accept returns in the event of a fault. Any claims for any damages or shortages must be made in writing to Dress With Class within 24 hours of receipt. We cannot accept returns if:
Merchandise was shipped in perfect condition and in accordance with your instructions.
Styles have been discontinued
Merchandise is soiled or otherwise unsaleable
Merchandise is not in original unbroken packaging as shipped.
Damaged parcels must be signed for as “damaged”. No returns may be made without prior written authorisation.
CUSTOMER COMPLAINTS
We endeavour to respond to all customer complaints or queries within five working days.
EVENTS OUTSIDE OUR CONTROL
Dress With Class Ltd shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.
COPYRIGHT
11.1 All content, databases, graphics, buttons, icons, logos, layouts and look & feel are the copyright of Dress With Class Ltd, unless expressly acknowledged as otherwise.
11.2 The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.
SEVERABILITY
The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, subparagraphs and clauses.
13.1 Waiver: Failure by Dress With Class to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.
ENTIRE TERMS & CONDITIONS
These Terms & Conditions set out the entire agreement and understanding between you and Dress With Class Ltd. We reserve the right to change these Terms & Conditions at any time, without giving notice to you.
JURISDICTION
These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
Your statutory rights are unaffected.
Our contact details are as follows:
Correspondence email:
contact@dresswithclass.co.uk
Dress With Class Ltd, registered Company Number: 14802558, Registered Office, 128 City Road, London, EC1V 2NX, United Kingdom